17.09.2009Online camera purchasing – Canon EOS 1000D by Rob Smith
Reading time: 2 – 3 minutes
Had a bit of a bizarre experience when trying to buy this camera – I imagine it gets all the more difficult when you don’t even know what camera you want! Having spoke to a few photography friends, Ben and Martin among them, the 1000D seemed like a perfect first DSLR. If I hadn’t spoke to them I probably would have been lost at sea altogether – so many thanks to them.
Having decided on the model though, it was quite a frustrating little search that then ensued. There are plenty of internet retailers out there with the camera for sales at reasonably attractive prices. On delving a little deeper however – there was a lot of talk on review sites about their poor customer service, goods shipped from Hong Kong with non UK power leads and other such information. This ended up with me steering clear of a great multitude of these e-tailers due to the fear of not getting my camera in time for Japan ion a couple of weeks, and also poor service.
The store I’m about to pop out and get it from turns out to be Argos. I am as amazed as anyone that this is where I’ve ended up. As a lover of the web I would not have imagined going to a bricks and mortar retailer for a piece of electronics. Turns out though that I trust them tonnes more, they have one physically in stock at a store and the price is pretty competitive.
Trust is still a massive factor on the internet and these poor reviews mean that confidence is low in many retailers. They should be working 10x harder to make sure they have a great reputation. They should also be clear about the products contents, where it’s coming from and whether it’s new or refurbished. Obvious easy things to help the sopping experience.
Looking forward to playing with the new toy!
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