Run of negative posts recently but some things send me nuts. Below is a screenshot of Virgin Money’s login screen. This error message would be all well and good, except for the fact that all the characters I entered were valid, it was just the wrong password! Talk about a confusing error message.
Back in the day when Webfusion weren’t owned by Pipex, they were pretty good. Good customer service, competitive prices and good technical support. Times, indeed, have changed. Since Pipex took over their technical support in particular but also their general service has become one giant failure.
Poor refund system
Yesterday, at Blueleaf, we wanted to cancel one [...]
This is the first in a series of quick and dirty posts that will just give snippets of tips on Ecommerce to help online retailers and any agencies helping them.
What’s the issue?
Today, privacy. A recent survey that I heard about on Ecom Experts podcast said that people were as concerned about privacy as security. Many [...]
It’s one of the most common mistakes made by ecommerce builds and systems the world over. Forcing people to register for an account to buy.
“But we need to get their information to market to them!”
You’ll get it anyway with an order
“But how will we link up repeat purchases without an account registration”
If they don’t purchase [...]
On friday night (the 13th I might add), Blueleaf were nominated for our work with Laura Ashley for the best ecommerce site at the DADI awards. The DADIs are digital indutry awards and so highly focused on websites as a whole. I’m please to say that we won!
It was a great evening – me and [...]
I was watching a presentation about Amazon on Get Elastic (well worth watching by the way) and a lot of it was great insight into what they do well and why. The bit that struck me the most though was their business model in terms of inventory and suppliers. It’s worth listening to the explanation [...]
Not sure if it’s been around for a while and I have just noticed it but in Google maps just now a new little button appeared, see to the right the blue dot. On clicking it Firefox asked me if I wanted Google to be allowed to see my location, which is found by IP [...]
So, for the past five years, mobile has year on yeat been heralded as the next big thing and each year it has failed to deliver on those promises. I remember programming a WAP site for a company I was freelancing for at the time in 2001. It was exciting – a new platform that [...]
This is unashamedly inspired by Sam Barne’s 7 deadly sins of web project management. While Sam wrote his post from the position of being a project manager on the agency side (as you would expect), this post is concentrating on being a help for the client side. It is aimed at providing a guide to [...]