When ecommerce goes wrong

Reading time: < 1 minute

Haven’t posted for a while but will pick up the pace again soon. In the meantime, here’s a great shot I got off a pet supplies website that is largely quite well put together but this promotional message made me chuckle:

5 important ecommerce themes, 2010

Reading time: < 1 minute

Just published is my new article over at Think Vitamin, Carsonified’s blog. It’s about surprisingly 5 important themes for this year in ecommerce. These are generally themes to look at if you have all of the basics like well converting pages, easy checkout, etc all sorted. Check it out:
http://carsonified.com/blog/business/5-important-e-commerce-themes-for-2010

Shopping online ≠ Shopping offline

Reading time: 3 – 4 minutes

We hear it too often. There have been so many times that I’ve heard people comparing offline shopping to online shopping. Trying to recreate the offline experience in an online store.
Here are what I believe are the fundamental differences:
1) Online, you can be in 10 shops at once
The possibility of [...]

Make sure you know your clients stats

Reading time: 1 – 2 minutes

Lots of commentry on the web today about Firefox 3.5 being the most popular browser. Really, when you add up Internet Explorer, it’s still IE at 55.4% and Firefox at 32.1%. See graph below. There’s a problem though

This is not what you’re clients stats are like. See below two of [...]

Ecommerce growth more difficult now?

Reading time: < 1 minute

According to Verdict Analysis, the heady days of 20-40% year on year growth for online spending is over. With the recession and ecommerce becoming more mature, growth is set to be a more sedate 11% per annum. See below:

It’s an interesting perspective. Although I agree a lot of the major retailers [...]

Getting under Next customers’ skins

Reading time: 2 – 2 minutes

As some of you may know, we work with a number of retailers helping them with their ecommerce operations. One of those companies is Next where we operate one of their 3rd party websites that sells Made to Order products such as curtains, blinds and some furniture.
It’s now been going [...]

Quick Tip: Privacy is as important as security

Reading time: 2 – 2 minutes

This is the first in a series of quick and dirty posts that will just give snippets of tips on Ecommerce to help online retailers and any agencies helping them.
What’s the issue?
Today, privacy. A recent survey that I heard about on Ecom Experts podcast said that people were as concerned [...]

Don’t make me register for checkout

Reading time: 2 – 2 minutes

It’s one of the most common mistakes made by ecommerce builds and systems the world over. Forcing people to register for an account to buy.
“But we need to get their information to market to them!”
You’ll get it anyway with an order
“But how will we link up repeat purchases without an [...]

DADI Awards – Success for Blueleaf!

Reading time: 2 – 2 minutes

On friday night (the 13th I might add), Blueleaf were nominated for our work with Laura Ashley for the best ecommerce site at the DADI awards. The DADIs are digital indutry awards and so highly focused on websites as a whole. I’m please to say that we won!
It was a [...]

Amazon and their inventory

Reading time: 1 – 2 minutes

I was watching a presentation about Amazon on Get Elastic (well worth watching by the way) and a lot of it was great insight into what they do well and why. The bit that struck me the most though was their business model in terms of inventory and suppliers. It’s [...]